Courier, Vehicle Fleet Management
and Passenger Transportation Services
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- Parcel tracking application a la UPS
& Fedex
- Computer-Aided Dispatch (CAD) about
real-time
drop shipments or pickups
- Exact delivery time tracking for
superior customer service
- Fleet management/maintenance information
- Traffic Control and Monitoring
- Mobile networks to provide two-way
communication between fleet drivers and their dispatch centers or home
offices
- Real-time Traffic Reporting
- Parking Management: Automatic Fee
debiting/Space Availability
- Real-time Passenger Information
Dissemination ( at Kiosks, Bus Stops, Road Signs, etc.)
- Command and Control of Vehicle Fleets:
City Buses, School Buses, Cabs Services Vehicles, Airport Limo Service
Vehicles
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Details...
Courier companies such as Federal Express, UPS and
DLH were among the leading early adopters of mobile computing technology. In fact, Federal
Express implemented a sophisticated parcel tracking application based on a wireless
network that gave them a business advantage over their competitors. UPS had to respond
with a similar application to retain their market share and give their customers superior
service.
The trucking industry has also been implementing mobile computing
solutions for several years (since early 90s as a result of the bundled
application services by companies such as QualComm.
Because long-haul delivery and pickup truck costs (capital and operating) are quite high,
the industry was easily able to justify the costs of new technology and wireless networks
as long as they were able to show that their implementation would result in even a small
increase in productivity. Planners needed only to point out that CAD information about
emergency drop shipments or en route pickups could achieve significant savings to warrant
the implementation of mobile computing solutions. Additionally, the ability to indicate
exact delivery times made for excellent customer service that enabled appreciative
customers to better plan their day.
Fleet location tracking is another application
that has significant potential. AirIQ Inc.
has designed a turnkey service that allows car rental and trucking companies
to know exact location and whereabouts of the vehicle in real time basis.
They achieve this capability with GPS-equipped computer mounted in the
vehicle that can transmit location, speed and vehicle maintenance
information to AirIQ's central computer.
Special ruggedized terminals have been developed by companies such
as QualComm/CANCOM group (operating in the USA and Canada). These terminals, which utilize
satellite based communication, can send and receive messages to and from long-haul trucks
on the highway. According to the company, dozens of freight carriers have installed the
equipment. For a fee, CANCOM provides a bundled one-stop service for a fixed number of
messages per month.

Nexterna
offers a fleet management solution called OptiSoft -Fleet Management Edition
for tracking vehicle location by integrating GPS. It has a graphical
interface and is accessible via Internet. It allows you to gather location data and usage
data for all mobile assets
Qualcomm offers VIS (Vehicle Information System) fleet
maintenance software that automatically monitors engines through on-board sensors and
subsystems. Transmitted via satellite, VIS can provide performance statistics reports,
vehicle diagnostic data and trailer status information. With this information, dispatchers
can monitor the health of their fleets remotely and arrange preventive maintenance as
necessary.
For Case Studies related to Trucking Fleet Management,
click here.
For Case Studies related to Courier &
Parcel pickup , click here.
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search on our home page
with "fleet management" as keywords.