Cable & Wireless Optus Selects MDSI’s Advantex to Manage 3,000 mobile Workers

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NEWS FLASH 2000 - 23 (July 2000)
(Updated on July 11, 2000)

PRODUCTS, SERVICES & APPLICATIONS

Cable & Wireless Optus Selects MDSI’s Advantex to Manage 3,000 mobile Workers

Cable Wireless Optus (CWO), Australia’s second largest telco, has selected MDSI Mobile Data Solutions Inc. for its Advantex™r7 wireless workforce management software. The $8.5M contract covers software licenses, installation, and support and maintenance.

CWO will deploy Advantex nationwide over an area covering 7.7 million square km and multiple time zones. For CWO’s 2,000 field technicians and 1,000 other mobile workers, MDSI’s solution will enable them to access their corporate intranet and other enterprise applications via WAP phones, PDAs, and laptops while on the road. Advantex will interface with CWO’s legacy order system to manage many types of service orders including:

Service activation requests
Repair work
Complex service work, involving interdependent steps and many technicians

Advantex r7 Features

Seamlessly manages and communicates data to mobile workers
Provides access to enterprise and Internet data resources
Schedules appointments by matching customer requests with the best available mobile resources
Automatically dispatches workers to ensure the fastest possible response time
Tracks and records worker time and resources used on a job
Transfers all field information to the appropriate enterprise or Internet data resources

For more information: www.mdsi-advantex.com/index.html

Mobileinfo Comments and Advisory: MDSI picks up an important telecommunications customer in down south Australia. It understands telecommunications business processes and solutions to automate those processes - an important element in product selection.

Note: This news release may contain forward-looking statements. Readers should take appropriate caution in developing plans utilizing these products, services and technology architectures.

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