Nexterna Introduces Product Suite to Increase Productivity of Field Service Workforces

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NEWS FLASH 2000 - 25 (July 2000)
(Updated on July 25, 2000)

PRODUCTS, SERVICES & APPLICATIONS

Nexterna Introduces Product Suite to Increase Productivity of Field Service Workforces

Nexterna, formerly AMCI, has announced the availability of its OptiSoft™ Field Service Edition, an end-to-end solution designed to help businesses extend the capability of their information systems to centrally-dispatched mobile workers such as field technicians.

At present, the OptiSoft Field Service Edition deploys five components.

OptiPath™ is a middleware messaging software that manages the wireless applications and networks to provide a seamless data communication link between an organization’s host business application server and its geographically dispersed mobile workforce. The data communication link can use a single wireless network or multiple wireless networks.

OptiTrac™ software provides location tracking for mobile resources. It integrates GPS and GIS (Geographic Information System) technologies with wireless data communication technology to collect vehicle-tracking data, which is transmitted via Nexterna’s equipment.

OptiMessage™ software is a two-way text messaging system that allows the central office and mobile field worker to communicate.

ASP Services are hosted from Nexterna’s 7/24 wireless data center.

Support Services coving implementation services, training, and ongoing customer care are provided.

Components of Solution:

Nexterna's mobile communication platform
Pentium-based computers mounted in vehicles
Microsoft’s NT Embedded OS
Built-in wireless modems
GPS receivers
Laptop computers or PDAs running either the Palm OS or Windows CE OS

For more information: www.nexterna.com/news/news_pr09.html

Mobileinfo Comments and Advisory: It is a crowded field from product point of view but not so from ASP perspective. Service seems to be complete from offering perspective - real question is in delivering the promised services to customers' satisfaction. We shall watch this company - MDSI of Vancouver, BC should also take note.

Note: This news release may contain forward-looking statements. Readers should take appropriate caution in developing plans utilizing these products, services and technology architectures.

All trademarks used in this summary are the property of their respective owners.

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