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News
Issue #2001 - 17 (Apr. 2001)
(Updated April 25, 2001)

PRODUCTS & SERVICES

Dialogue Unveils Over-the-Air WAP Service

The hassle of configuring handsets using instruction manuals that only a computer programmer could understand is definitely not the way to entice mobile users to sign up for a mobile Internet account.

To simplify the provisioning process, Dialogue Communications has launched an over-the-air (OTA) WAP provisioning service for service providers (SPs) selling mobile phones. The OTA service enables service providers to send SMS data that verifies the user’s account and remotely configures the handset to access the mobile Internet.

The British company says that the solution is ideal in high-volume environments, allowing service providers to provide direct, secure access to their own mobile portal; together with the option of changing the service setting in the future.

"The mobile Internet will only succeed if it is easy to access and simple to use—OTA removes the entry barrier and gets people on board without wading through instruction manuals," said Paul Griffiths, marketing director, Dialogue.

Available through Evelos, Dialogue’s hosted mobile Internet messaging service, OTA’s platform enables service providers and enterprises to develop a range of offerings, such as adding a messaging capability to a Web site.

For more information: www.dialogue.co.uk

Mobileinfo Comments and Advisory: Over-the-air handset configuration and application loading will become increasingly important for smart phone applications. We encourage network providers and portals pushing m-commerce applications to look at mobile management requirements. This problem is going to get more complex as you load configurable applications and personalization into future breed of smart phones. More vendors need to work in this area but they should learn from the experience of asset and systems management software vendors. Key issue will be capacity and network performance of the portals. Network operators do not have experience in this except for simple configuration control. You need to architect for larger and future problems that you will face.

Note: This news release may contain forward-looking statements. Readers should take appropriate caution in developing plans utilizing these products, services and technology architectures.  All trademarks used in this summary are the property of their respective owners.


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