NTTDoCoMo Lines Up Volunteers to Test 3G Services
The race to be crowned ‘first in the world’ to launch 3G
services has changed course. If NTTDoCoMo’s forthcoming launch of
its monitor campaign for 3G services is any indication, the emphasis
has shifted from speed to ‘getting it right.’
To date DoCoMo has received 147,000 applications from which only
4,000 will make the final cut by way of a draw. The telecom is
seeking tech savvy individuals, which in Japan should not be
difficult, to monitor the introductory phase of its ‘FOMA’ 3G
service.
This testing phase will run from May 30, 2001 until the official
launch on October 1, 2001. During that time volunteers or monitors,
will have to answer questionnaires about the service and offer
comments and suggestions regarding possible improvements, the
company said.
From the applications, it appears that these tech savvy
individuals, who could be described as twenty or thirty something
males, are hoping for streaming video applications. When asked to
choose one of three mobile phones, 60 percent selected the visual
model (FOMA P2101V) equipped with a video screen, followed by 30
percent choosing the standard model (FOMA N2001), and 10 percent the
data-card model (FOMA P2401) designed for high-speed data
transmission.
Of the total respondents, DoCoMo said that about 43,000 of them
were from business users and 78 percent from males, in their 20s and
30s.
To ensure that monitors represent a cross-section of the user
spectrum, DoCoMo will categorize individual applicants according to
age and gender, where corporate users will be based on criteria such
as business field, type of business, and their plans for using FOMA
services.
The strong response is a signal not only to DoCoMo, but also to
telecoms worldwide, who are watching from the sidelines, monitoring
DoCoMo’s every move, that there is a strong interest in 3G
services. The challenge now for DoCoMo and others will be to meet
the users’ expectations.
For more information: http://www.nttdocomo.com/new/contents/01/whatnew0518.html
Mobileinfo Comments and Advisory: There is no doubt
that the wireless world is keenly interested in the outcome of this
experiment. It will clearly demonstrate that a large segment of the
cellular consumer market will respond positively to a good set of
advanced applications at affordable prices. We must emphasize that
consumers do not want to pay for the 3G infrastructure; they want
and will pay for good set of applications (services and content).
Infrastructure is a means and not an end. Second point to emphasize
is that we must not export the results without filtering and
adaptation to European and especially North American market. Third
point is that no new technology works without a hitch. We must
prepare the users for glitches and some itches. We must look for
positive signs that will move us forward and rectify minor
technology irritations that are bound to show up.
A piece of advice to the trade press - please present objective
assessment and realistic time projections for the world to warm up
to so called "3G Utopia". Speak to a cross-section
of consumers for its acceptance and experienced consultants (who
understand technology implementations in this space and economic
constraints that impact this implementation) for a time table. Do
not fall for the gloss of PR News - no reference to the
well-known PR News agency, please.