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News
Issue #2001 - 23 (May 2001)
(Updated June
6, 2001)
APPLICATIONS
Largest
Healthcare Organizations Leading Wireless Computing Revolution
Physician practices lagging, but expected to
catch up in two years
Atlanta, GA - The adoption of wireless computing technology
in healthcare, allowing caregivers the ability to access, update and
transmit critical patient and treatment information using radio
signals instead of hardwired systems or paper-based records, is
being led by the largest organizations among four healthcare
provider segments surveyed in a study just released by Atlanta based
Zesearch, Inc.
The report, titled "Wireless Computing in Healthcare"
details the current and expected adoption rates, desired healthcare
functionality, preferred devices, vendor awareness, and buying
criteria for four main segments of healthcare delivery
organizations: integrated delivery networks (IDNs), hospitals,
clinics and physician practices.
Survey data from interviews with IT decision-makers in these
organizations show that 61% of integrated delivery networks (chains
of hospitals) and 36% of independent hospitals have implemented a
wireless computing system somewhere in their organizations. This
compares with only 3% of clinics and 8% of physician practices.
"Different factors explain the current adoption rates of these
four groups", said Brian Zeman, CEO of Zesearch and one of the
authors of the report. "IDNs and hospitals tend to have
numerous care giving units and individual caregivers widely
distributed in large installations - multiple installations in the
case of IDNs. So, the utility of untethered computing is much more
obvious to them."
Zeman added that clinics tend to have extremely tight budgets, often
relying on charitable contributions and volunteer labor to keep
running. Physician offices tend to have available funds for IT
investments, but prefer to be late adopters of information
technologies. Also, for clinics and physician offices the utility
and potential savings of wireless computing is not as immediately
obvious as in larger organizations.
In broad terms the wireless market comprises everything from
nationwide cellular telephone networks to individual users of mobile
computing devices who synchronize their data from handheld computers
(Personal Digital Assistants or PDAs) using cradles hardwired to PCs
or using infrared devices. In between are a variety of network
configurations using a variety of devices, including wireless PC's,
laptops, notebooks, electronic tablets, and hand-size computers.
Industry experts typically distinguish between two markets based on
technology: wireless wide area networks (W-WANS) and wireless local
area networks (W-LANs). Because wireless wide area networks -
usually operated by licensed telecommunications carriers - transmit
data at rates much slower than local area networks, W-LANs are best
suited to the most data transmission needs in healthcare.
However, one market niche in particular seems particularly well
suited to WAN technology, electronic prescription writing by private
physicians using PDAs. Medication errors - both in and out of
hospitals - kill more than 7000 people in the U.S. annually. Adverse
medication errors alone cost the healthcare system $2 billion each
year. Prescription writing and confirmation with pharmacies can
occupy considerable portions of a physician's day.
Incorrect medication, improper dosing, dangerous interactions,
inability to read hand and other medication errors could be
minimized using wireless devices. Indeed, in January 2001, General
Motors announced that it would pay to distribute wireless PDAs to
5000 physicians who treat GM employees and families, specifically
for use in searching electronic medical records and for writing
prescriptions. Other health insurers have launched similar programs.
Notably, in the Zesearch study, 80% of physician practices with
wireless systems had wireless PDAs, while only approximately 25% of
IDNs and hospitals with wireless systems used PDAs. The report also
shows that going forward PDAs are expected to be the preferred
platform for all healthcare provider segments but to different
degrees.
For more information: www.zeresearch.com
Mobileinfo Comments and Advisory: This
is a timely study for those who are pursuing mobile computing
applications in healthcare. We believe that after financial
services, the healthcare industry has, by far, the maximum potential
for penetration of mobile/wireless technology. We hope that network
operators spending big money on gaming and casino applications of
wireless are listening with long term interest of their corporations
and a community sense in mind. However, doctors and hospitals are
tough sell - they do not change their old habits easily. Start with
young doctors and be creative and convincing. And go after large
hospitals and managed services - they do want to save money by
improved productivity.
Note: This news release may contain
forward-looking statements. Readers should take appropriate caution in
developing plans utilizing these products, services and technology
architectures. All trademarks used in this summary are
the property of their respective owners.
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