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News
Issue #2001 - 29 (July 2001)
(Updated July 18, 2001)

INFRASTRUCTURE, PRODUCTS & SERVICES

AvantGo Ships its First Standalone SFA Solution

Building on the knowledge and expertise base of its flagship product M-business Server, AvantGo, Inc. has now gone a step further by launching its first standalone sales force automation system.

Mobile Sales works with existing CRM products, including those from companies such as Siebel Systems, Oracle, and Onyx, enabling mobile sales professionals to access key sales information using a wireless connection.

Equipped with an Internet-enabled device, such as the RIM BlackBerry or Microsoft PocketPC or Palm OS, a sales professional on the road can view sensitive sales information, including opportunities, contacts, service requests, and inventory. With the addition of AvantGo's Dynamic Mobility Model, sales professionals can continue to conduct business even when their wireless connection is unavailable or interrupted.

Because AvantGo's Mobile Sales application delivers critical sales information, when it is needed most, sales professionals are better informed and are prepared to address any customer demand, said Richard Owen, AvantGo's CEO. "Customers are not interested in excuses, this solution is designed to continue working under real life conditions, such as when wireless signals fade or fail."

The San Mateo, California-based company's Mobile Sales system has all ready received rave reviews from the likes of Alcatel, Avid Technology, Cisco Systems, and Liggett Group, Inc. These companies are currently using AvantGo's technology to expand their existing sales force automation solutions, Web-based applications, and corporate business intelligence and customer information to mobile devices in the field.

In the words of Paul Gascon, Alcatel's AVP eBusiness, "Our sales people continue to clamor for more services and we are in an excellent position to provide these services because AvantGo's software requires minimal end-user support. We can satisfy demand without incredibly adding cost and employees can use the devices they already own.

Key Features of AvantGo’s Mobile Sales Application

  • Access to critical sales information including opportunities, new leads, and accounts
  • Integrates with existing SFA applications and data sources
  • Alerts are pushed to sales professionals to keep them informed
  • Updates opportunities and accounts thus accelerating information flow from the field to sales management

For more of formation: http://avantgo.com/corp/news/press_archive/2001/release07_09_01.html

Mobileinfo Comments and Advisory: SFA is a well-established productivity application for mobile sales professionals. Offering it through a popular platform will help AvantGo as well as the enterprises that deploy this solution. Since AvantGo has developed a turn-key solution, it should fly. It might make AvantGo a more serious Mobile enterprise player. This does not address wireless network coverage and cost issues.  However, these factors will improve over time. 

Note: This news release may contain forward-looking statements. Readers should take appropriate caution in developing plans utilizing these products, services and technology architectures.  All trademarks used in this summary are the property of their respective owners.


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