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News
Issue #2001 - 35 (August 2001)
(Updated August 29, 2001)

INFRASTRUCTURE, PRODUCTS & SERVICES

Carriers Test Telephia’s Quality-of-Service Measurement System

Wireless information service provider Telephia has announced that four carriers are currently testing its new monitoring system that will help them manage the performance of data networks and applications services.

The Wireless Data Network and Application Performance (Wireless DNA Performance) solution is being promoted as the first continuous, wireless data quality-of-service measurement system that examines and evaluates network performance from the end-user's perspective.

Developed in partnership with Openwave Systems and Inverix, the service is designed for carriers, content providers, m-commerce companies, application service providers, and enterprises with wireless data solutions. Wireless DNA Performance collects key performance metrics on all applications (WAP, SMS, PQA, HTML), carriers network technologies, and mobile devices.

Based on their specific needs, customers can customize their program by choosing from the selection of applications to be measured, the markets and networks from which to take measurements, and the frequency of measurement. The system delivers performance data updates every 15 minutes, which the customer can view at any time online.

According to Telephia, the service offers customers insight into performance problems that often result in failed transactions and loss of revenues.

Currently, the service is available in selected North American markets and will be launched in Europe by the end of the year.

For more information: http://www.telephia.com/index.php

Mobileinfo Comments and Advisory: We are glad to see somebody address this requirement from an enduser perspective. This will help enterprises ask for service level agreements that specify response and transit times for various web transactions on wireless networks. It will put real systems engineering design expertise at work in public networks.  It is not easy but it is a good start. Watch out service providers. Well done, Telephia! Now we can put some numbers behind those complaints.

Note: This news release may contain forward-looking statements. Readers should take appropriate caution in developing plans utilizing these products, services and technology architectures.  All trademarks used in this summary are the property of their respective owners.


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