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News
Issue #2001 - 36 (September 2001)
(Updated Sept. 5, 2001)

INFRASTRUCTURE, PRODUCTS & SERVICES

The AdomoMCS Server Takes the Complexity out of Mobile Solutions

Keeping employees connected to corporate communications can be a complex and costly undertaking, which many enterprises would rather avoid.

With this in mind the Adomo, Inc. of Cupertino, Calif., has introduced the AdomoMCS server appliance, with an objectivie to simplify the way employees stay connected to their corporate e-mail and through that with their colleagues and customers.

The AdomoMCS allows authorized users to access and manage their Microsoft Exchange 5.5 or 2000 information exclusively by voice from any wired or wireless telephone. By simply calling a standard access phone number, remote workers can have their e-mail read to them. Users can also respond or create new e-mails using natural speech commands. The server appliance records up to a four-minute sound file, which is then sent to the recipient as an attachment.

In addition, a mobile professional can access their calendar by using simple voice commands. They can request a date to check their appointments or create new ones with the subject, start and end times, and the names of attendees, along with a recorded sound file description. The meeting request can then be sent to all attendees listed and scheduled on the user’s calendar.

"With the AdomoMCS our employees are able to keep up with mission critical e-mails from our clients and schedule and manage appointments on the fly, " said Aaron Downey, CEO of roundpeg, a consultancy group based in San Francisco.

Keith Hanna, network administrator of the University of Florida, Institute for Child Health Policy, also commented on system’s ease of use: "Initially our executives, who use the system, were skeptical about a speech interface. However, they have since reported that the Adomo server's functionality, ease of use, and voice interface exceeds their expectations."

AdomoMSC overview
Ease of installation:
This plug and play appliance can be installed in about an hour. A system administrator plugs the phone lines into the AdomoMCS, dials in a touch-tone IP address, connects the AdomoMCS to the land line, and then installs Adomo’s software on the Exchange server.

User management: An AdomoMSC user is assigned a pass code through the standard Microsoft tools, such as Active Directory. There is no risk of security breach because the appliance sits behind the company firewall.

Support: The server appliance supports six simultaneous users in its entry-level configuration, typically supporting up to 30 users in total. Other versions are available that support nine to 12 simultaneous sessions.

Scalable: Companies can add additional units to meet their growing needs.

For more information: http://www.adomo.com

Mobileinfo Comments and Advisory: Voice-based interface to Microsoft-Exchange server will make it easier to access information from the field. Technologically and from wireless-network integration perspective, it is no software marvel - a simple speech-enabled enhancement to a popular messaging server from Microsoft. There is only one difference between voice-mail and this - here, the messages are recorded in text format. Telecommunications professionals should keep in mind that it is simple implementations that win kudos from users. 

Having said that, we hope that Adomo realizes that voice-based information access is inefficient for three reasons - time required to access info, cost of access and flexibility of access in terms of attachments, etc.  Therefore, ideally we would like to see them to find a way to interface with Microsoft's Mobile Information Server. It will,  no doubt, make it more complex but offer one infrastructure solution for large enterprises. 

Note: This news release may contain forward-looking statements. Readers should take appropriate caution in developing plans utilizing these products, services and technology architectures.  All trademarks used in this summary are the property of their respective owners.


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