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News
Issue #2002 - 01 (January 2002)
(Updated Jan. 9, 2002)

APPLICATIONS

Pepsi Turns to Palm Devices to Enhance Efficiency and Productivity

Pepsi Cola Buffalo Bottling Corp. has equipped its sales force with Palm m505 color handhelds to input, track, and process sales orders. Combined with mobile accounting software from Informed Beverage Management Inc., the Palm devices have helped Pepsi Cola Buffalo Bottling salespeople cut up to 1.5 hours off their daily sales process and boost customer-service time by 15 percent, the handheld maker said.

With Palm’s wireless device in hand, sales personnel can leave bulky binders and books at the office when visiting clients. At the touch of a button, they can access the most up-to-date information on their handheld, including customer purchase history, monthly and yearly sales comparisons and a summary of full-year sales. By wirelessly connecting to the central server via a cell phone modem, they can update the database anywhere, anytime.

In addition, with the MGI PhotoSuite Mobile Edition, which is bundled with the Palm m505, sales personnel can show their clients color photos of equipment available on the device.

Before opting for Palm-based devices, the bottler used non-Palm handhelds. According to Dan Tantalo, Jr., IT manager at Pepsi Cola Buffalo Bottling, the non-Palm devices or Windows CE handhelds "were simply not reliable. It is one thing to use a handheld for playing games, but it is another thing altogether to use them for business applications."

For more information: http://www.palm.com

Mobileinfo Comments & Advisory:  While Palm needs to do more in the enterprise, we give credit where it is due. This is a good vertical industry application for Palm.

Note: This news release may contain forward-looking statements. Readers should take appropriate caution in developing plans utilizing these products, services and technology architectures.  All trademarks used in this summary are the property of their respective owners.


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