General Overview of MapFrame’s Mobile Mapping Solution
Each service vehicle is equipped with a Hammerhead pen tablet from Walkabout Computers running MapFrame’s FieldSmart View software, which enables field personnel to access facility maps and GIS data on the road. With a use of simply gestures, field workers can easily interact with the software’s interface. For example, a worker draws a circle to zoom out or prints a ‘Z’ to zoom in.

The software is used to link maps from a utility’s GIS database system to individual work orders as part of the company’s mobile data/dispatch system.

When a work order is transmitted to the mobile computer, a field technician can highlight it, and then tap a map button on the toolbar to view the most current facility information related to the work order.

To keep databases current, a technician can make changes by simply placing a note or a symbol on the map or inputting new information.

By replacing their paper-based system, which is time consuming and vulnerable to human errors, with MapFrame’s solution, all three companies are looking to make it faster and easier for their field personnel to carry out inspections and to accurately report information in the field.