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News
Issue #2002 - 17 (May 2002)
(Updated May 1, 2002)

APPLICATIONS & DEVELOPMENT

UPS Turns to Symbol to Upgrade Drivers’ Handhelds

Symbol Technologies has inked a deal, worth between $50-million to $100-million, with United Parcel Service for a next-generation wireless handheld computer, dubbed Driver Information Acquisition Device, for UPS drivers.

Both companies declined to reveal any details about this new device, except that it will run on Windows CE OS.

However, there is no lack of speculation about what Symbol will incorporate into the device. Ethan Cohen, research director at Aberdeen Group in Boston, told ‘ComputerWorld’ that the new UPS device could include a variety of wireless connectivity options, including support for wide-area packet-data networks, Wi-Fi wireless LANs, and Bluetooth short-range wireless connectivity.

The deal follows rival FedEx Corp.’s announcement that it had selected Microsoft’s PocketPC as the platform for the PowerPad, its next-generation handheld system for drivers.

These two announcements have rekindled the Palm OS vs. Windows CE debate.

Craig Mathias, an analyst at Farpoint Group, told the computer magazine that the UPS announcement is further evidence of how Windows CE is going to beat Palm in the enterprise market.

He argues that enterprises will continue to choose Windows CE or PocketPC because those operating systems are more tightly coupled with the Microsoft desktop, which is ubiquitous throughout the corporate world.

Palm’s director of competitive analysis Jason Hertzberg lashed back by saying even though Palm lost market share, dipping to 40 percent, when Microsoft introduced its enterprise-based PocketPC, the company has now climbed back up to more than 60 percent.

For more information: http://www.symbol.com

(Additional source ComputerWorld)

MobileInfo.com’s Comments & Advisory:  We do not want to get into argument with Palm or Microsoft but plain facts are that there are multiple markets within the PDA market. For basic PIM functional market, Palm continues to have the lead for a number of reasons - being the first in the market, price, battery requirements and consumer loyalty being a few of these reasons. But for serious and functionally-rich enterprise applications, Microsoft's PocketPC and Windows CE offer a better platform.  PalmOS 5.0 will help Palm later this year but it may be too late to slow the momentum that Microsoft has. Therefore, we agree with Craig's comments.

Note: This news release may contain forward-looking statements. Readers should take appropriate caution in developing plans utilizing these products, services and technology architectures.  All trademarks used in this summary are the property of their respective owners.


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