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News
Issue #2002 - 22 (June 2002)
(Updated June 12, 2002)

INFRASTRUCTURE, PRODUCTS & SERVICES

Voice Access to Microsoft Exchange from iHello

iHello Inc., a provider of speech-enabled applications for the mobile workforce, has announced a new voice application that enables real-time voice access to corporate Microsoft Exchange systems.

The California-based company’s latest application, branded as iHello Voice Outlook, is powered by speech recognition software from Nuance. The speech recognition engine, Nuance 8.0, is an accurate, scalable and reliable software for enterprise-class applications.

With a phone call to the iHello network, mobile workers can access and read corporate e-mails, respond to critical issues and initiate phone calls to any contact in Outlook by simply saying the person’s name.

The system is also fully integrated with iHello’s Voice SalesForce product, giving employees a single point of access to information residing in Microsoft Exchange as well as their CRM systems.

According to veteran industry analyst Mark Lowenstein, voice and audio solutions like iHello are likely to be widely adopted by the corporate sector.

"Mobile access to e-mail is proving to be the killer app for wireless data," thus making voice and audio access critical to those workers away from their networked PCs, Lowenstein said. Solutions like "iHello’s demonstrate that the technology has significantly evolved over the past years and is ready for broad adoption by corporations."

iHello said that the application can be deployed worldwide to groups, divisions or the entire enterprise, and can typically be implemented in under a day. Unlike other solutions on the market, iHello Voice Outlook does not require a company to purchase additional software, hardware or devices.

The application is only a fraction of the cost of other text-based solutions, according to the company, and does not suffer from the limitations of region specific coverage.

For more information: http://www.ihello.com

MobileInfo.com’s Comments & Advisory:  iHello is an application that should do well.

Note: This news release may contain forward-looking statements. Readers should take appropriate caution in developing plans utilizing these products, services and technology architectures.  All trademarks used in this summary are the property of their respective owners.


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