News
Issue #2003 - 21 (July 2003)
(Updated July 17, 2003)

APPLICATION SOLUTIONS & APPLICATION DEVELOPMENT

Good Technology announces More Device and Network Support in GoodLink 2.0

SUNNYVALE, Calif., (July 14, 2003) - Good Technology, Inc., the industry standards-based leader in enterprise systems for wireless corporate messaging and information access, today announced GoodLink™ 2.0. This powerful upgrade of the company's award-winning, real-time synchronized system for wirelessly connecting users with Microsoft Exchange and other critical enterprise information, extends support to industry-standard devices on leading wireless networks. It also introduces powerful new features that enable integrated telephony, two-way paging, enhanced security and reliability, and centralized fleet management. GoodLink 2.0 is available today for users of the Cingular Mobitex network and will be available on other voice/data networks beginning in the Fall of 2003.

"Enterprise customers demand systems that free them from the lock-in of proprietary architectures," said Danny Shader, CEO of Good Technology. "By extending the power of GoodLink to industry-standard devices on a variety of networks, and by adding the capabilities that large enterprises demand, GoodLink 2.0 provides customers with device and network freedom, the most powerful feature set, and the lowest possible ownership and management costs."

ABOUT GOODLINK
As with previous versions of GoodLink, version 2.0 provides enterprises with a real-time synchronized connection to Microsoft Exchange Server-based data so that users can instantly access e-mail, contacts, calendar, notes and tasks when they are away from their desktops. It also allows users to view e-mail attachments in Microsoft Office, WordPerfect, HTML, PDF and RTF file formats. The GoodLink system includes synchronizing server software, nationwide wireless service on a growing choice of networks, and client software for a variety of devices.

NEW FEATURES AND ENHANCEMENTS IN GOODLINK 2.0

• Support for Voice and Data on Industry Standard Devices - Version 2.0 extends GoodLink's device support beyond proprietary data appliances, such as the RIM 950, 957, and Good G100 handheld by first adding support for industry-standard integrated voice/data devices based on PalmOS, such as the new Treo 600, and later, Pocket PC. Support for industry-standard architectures provides customers with device choice and thousands of third-party applications. In addition, GoodLink 2.0 is network-ready for Mobitex; CDMA/1xRTT; and GSM/GPRS, enabling international roaming.
• Two-way Paging and Enhanced Directory Access - On Mobitex networks, GoodLink 2.0 integrates Cingular's Interactive Messaging Plus (IM+) to provide direct person-to-person communication for urgent messaging needs. Version 2.0 also provides optional logging of IM+ communications to meet corporate compliance requirements. On GPRS and 1xRTT networks, GoodLink 2.0 provides integrated support for SMS. In addition, GoodLink 2.0 enables comprehensive access to enterprise workgroup information, including wireless global address list look-up and synchronized public contact folders, and automatically builds a History Address Book that pre-caches the email addresses of co-workers with whom users most often communicate. In addition, GoodLink 2.0 provides customizable notifications that can alert users of new messages and activities, whenever and only when they want.
• Enterprise-class Security & Reliability - Version 2.0 extends GoodLink's end-to-end, behind-the-firewall server, Triple-DES encryption-based security by adding extensive support for enhanced wireless password policies and full device lock-down.
• Fleet Management Controls - GoodLink provides enterprise-class features to manage large deployments securely and cost-effectively from a single server. The GoodLink 2.0 Server supports multiple devices across multiple networks, enabling end-user flexibility subject to complete IT control. In addition, IT administrators can easily deploy and manage a fleet of GoodLink users by setting global policies for all users, while making exceptions for individuals.

MobileInfo Comments and Advisory: Good Technology is competing directly with RIM's products by supporting additional devices and networks. But the gap between RIM and Good Technology is not great.

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