News
Issue #2003 - 23 (August 2003)
(Updated Aug. 19, 2003)

APPLICATION SOLUTIONS & APPLICATION DEVELOPMENT

Digital Dispatch's First Installation of Pathfinder in North American Taxi Market

Richmond, BC, August 12, 2003 - Digital Dispatch Systems Inc. of Richmond, BC, announced today that it has found a new customer for Pathfinder, its newest dispatching software. It has signed an agreement with White Rock South Surrey Taxi Ltd (known as Pacific Cabs, of White Rock, BC), under which the latter will purchase 53 GDT 890 mobile terminals and Pathfinder dispatching software. 

Pathfinder is a computerized dispatch system that integrates user-friendly application software, wireless networks and Mobile Data Terminals with GPS receivers to provide a seamless mobile data solution. Taxi companies are able to optimize dispatch operations and fleet utilization, improve customer service and increase productivity and profits. This system has been embraced by many large European taxi companies over the last couple of years.

"We chose the Digital Dispatch product because of its great track record. This system will eliminate the disadvantages of our voice dispatch system," said Tim Land, General Manager of Pacific Cabs. The company will install its vehicles with Digital Dispatch's mobile data terminals equipped with GPS and in-vehicle credit card payment processing capabilities. "The mapping and the GPS will not only make dispatching more efficient but will also ensure driver safety," Mr. Land continued. "The in-vehicle credit card processing will make transactions faster and easier to keep track of. Above all, this system will optimize our operation, which will potentially increase our revenue," he summarized. 

"Pathfinder is our most versatile application software for fleet dispatching," said Dale Mortimer, Vice President of Marketing for Digital Dispatch. "We have a number of large European taxi fleets using this system as well as a black car company in New York City. Pathfinder is our primary product for the future and we have been investing in development of this product to make it fit the North American taxi market. We are now ready to release Version 3.0 for its first installation," he added. 

About Digital Dispatch Systems Inc.
Digital Dispatch is a provider of turnkey wireless mobile data solutions focusing on real-time dispatching, vehicle location and tracking, and computerized routing and scheduling. Digital Dispatch is currently a leader in providing wireless mobile data solutions for the taxi market and also provides solutions for the transit/paratransit, courier, roadside assistance, airport shuttle, and vehicle location and tracking markets. Digital Dispatch offers overall systems integration, project management, technical consultation, system installation, training, and on-going customer support. Our products include application software, mobile and portable data terminals and computers with integrated peripherals and radio infrastructure network products. Digital Dispatch has installed over 65,000 wireless mobile data devices and over 145 wireless data systems in 34 countries. Digital Dispatch has operations in Canada, Sweden, the United Kingdom, India, Singapore, and the United States.

MobileInfo Comments and Advisory: It is good to see medium size taxi fleets implement automated dispatch solutions based on wireless networks. There is a huge potential out there. 

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