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PRODUCT
PRESS RELEASE
PRESS
RELEASE
January 31, 2000
Digital
Dispatch and Taxi Stockholm Sign Landmark Contract
Richmond,
BC, January 31, 2000
— Digital Dispatch (Intl) Ltd.
of Cambridge, UK, a wholly owned subsidiary of Digital Dispatch Systems
Inc. of Richmond, British Columbia, has signed its largest contract to
date, worth over 15 million Canadian dollars, with Taxi
Stockholm 150000 AB of Stockholm, Sweden. The $15 M contract for a new
computerized taxi dispatch system, which includes a 5-year maintenance
contract, will be implemented in eight phases over the next 2 years.
A
multi-phase installation has been adopted in order to ensure an
efficient and seamless upgrade. The initial phases of the project will
include a radio infrastructure trial, followed by a rollout of 1800
colour Mobile Data
Terminals (MDTs) interfacing to Taxi Stockholm’s existing dispatch
software. The final phases will include the implementation of the
Digital Dispatch’s Pathfinder software.
Mr.
Vari Ghai, Digital Dispatch’s President, stated, “Taxi Stockholm is
one of the world’s most professional organizations and, as a demanding
customer and pioneer in the use of wireless dispatch technology, have
been responsible for major innovations in taxi dispatch systems. Once
their new system is installed, they will have the world’s most
sophisticated system both in terms of MDTs and application software.”
This
upgrade will be a 3rd generation computerized taxi dispatch
system for Taxi Stockholm. Their first system, Taxi 80, was implemented
in the early 80s while their second system, supplied by Motorola, has
been operational since 1990.
Mr.
Anders Malmqvist, Chief Executive Officer of Taxi Stockholm, explained,
“It
has taken us, all in all, 18 months to find a partner who meets with our
standards on both functionality and features, for our 3rd
dispatch system. We are very confident that Digital Dispatch will live
up to its commitments and I am personally looking forward to working
together with Mr. Vari Ghai and his team.”
In
the near future, Digital Dispatch plans to open a sales support office
and repair centre in the Scandinavian region. A presence in the area
will allow them to maintain their high standards in customer service and
will offer the company a greater opportunity to grow within the
Scandinavian market.
About
Digital Dispatch:
Digital
Dispatch Systems is a provider of turnkey mobile data systems for the
taxi, courier, shuttle, vehicle tracking, and airport asset management
industries. They
are the world’s largest supplier of taxi dispatch systems with over 50%
market share worldwide. Established
in 1988, Digital Dispatch specializes in mobile data communications based
automated dispatch systems and vehicle location systems. They offer
overall systems integration, project management, technical consultation,
system installation, training, and on-going customer support. Their
products include application software, mobile and portable data terminals
with integrated peripherals and radio infrastructure network products.
Digital Dispatch currently has operations in Canada (Richmond, BC), the UK
(Cambridge), Singapore, and the United States (Bellingham WA, and Kansas
City, KS).
About
Taxi Stockholm:
Taxi
Stockholm 150000 AB is owned by the Swedish organization ‘Taxi Trafikförening’,
which has a membership of about one thousand taxi owners. Their business
area is divided into two main sections: a customer service and traffic
control centre for taxi and courier services, and a service organization
for its members. Operating in a deregulated market, Taxi Stockholm runs by
far the largest taxi circuit in Sweden, with over 1,600 vehicles. On
average, the company deals with 27,000 transport requests per day (the
all-time high for one day is 48,000), 75% of which are ordered through the
customer service centre and relayed on to drivers via the taxi dispatch
system.
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