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PRODUCT PRESS RELEASE Further information contact:Rick Wadsworth, Investor Relations, MDSI at 604 207 6300 or ir@mdsi.bc.ca Cara Strohack, Public Relations, MDSI at 604 207 6287 or pr@mdsi.bc.ca Lew Phelps, Sitrick and Company, at 310 788 2850 or > lew_phelps@sitrick.com
Don McDonnell, Vice President Marketing,
CES, at
770 680 2617 or> don.mcdonnell@ces.com
Michelle Rowley, Hayslett Sorrel, at 770 522 8855
(ext.222) or > Mrowley@hayslettsorrel.com
MDSI and CES International Strike Global
Alliance for Utility Operators
MDSI's next-generation mobile workforce management
software combined with CES International's outage management
solution lets utilities restore power quickly and efficiently
Miami, FL (March 1, 2000; DistribuTECH, Booth 839)
- MDSI Mobile Data Solutions Inc. (NASDAQ: MDSI; TSE: MMD), a
leading provider of mobile workforce management solutions, and CES
International, a leading provider of operations resource management
systems, have joined forces
to offer any utility operator, large or small, an
integrated, end-to-end solution for managing outages and trouble calls.
The alliance provides for joint sales and marketing
worldwide and joint application integration of MDSI's next-generation
Advantex(tm) product and CES's Centricity application. Because both
products adhere
to the latest industry standards for openness,
scalability, and web-enablement, the agreement aligns with the eBusiness
plans of both companies.
According to Ken Miller, CEO of MDSI(tm), "To
restore power and correct problems as quickly as possible, utility
companies need their most important operating systems to work together
seamlessly. That's exactly what the MDSI/CES alliance achieves. As soon
as a critical problem is identified, it is automatically routed to the
person best able to fix it in the shortest amount of time."
Miller adds, "This type of alliance is now a
lot easier for MDSI to execute thanks to our next-generation Advantex
product, which is based on industry standards so other core business
applications, like
Centricity, can be integrated with it very easily."
MDSI's Advantex mobile workforce management software
suite delivers an integrated, operations-centric view of the mobile
workforce and its workload. CES's Centricity operations resource
management solution supports trouble call management and outage
analysis. Advantex accepts the work generated by Centricity,
automatically schedules and dispatches it to the best available mobile
worker or crews, manages updates from the field, and captures the
results (e.g., cause of outage, conditions on site, equipment used)
needed by Centricity, the utility's call center, and other enterprise
applications. With these capabilities, utility operators improve
response times for outages and trouble calls, enhance communications
between operations and mobile workers, and optimize the time of mobile
workers in the field. These operating efficiencies will improve overall
service availability and
customer satisfaction levels as utility companies compete
to differentiate themselves against the changing regulatory landscape.
Ken Geisler, President and CEO, CES International,
comments, "The cost of power outages each year is enormous, and
public utility commissions can impose severe penalties if they feel a
utility's response was inadequate. The combined solution from MDSI
and CES plays a pivotal role in restoring power faster, providing
accurate outage information to customers on a more timely basis, and in
safeguarding workers and the public. By increasing operational
efficiency, utilities lower the costs of managing outages and raise
customer satisfaction, which is critical in today's deregulating
environment.
Geisler adds, "This alliance brings together
established leaders and creates significant opportunity for our
customers and prospects."
Already widely regarded as a leading wireless workforce
management software, the next-generation of Advantex is an even more
robust, flexible solution that can be readily adapted to changes in a
company's business. MDSI has aggressively developed
the architecture of Advantex with industry standard technologies, added
brand new web-enabled functionality, and enhanced the product's
fundamental enterprise workforce management capabilities.
MDSI's next generation Advantex solution will be
available for implementation in 2000.
About CES International
Founded in 1990, CES International is the global
leader in internet-based, real-time infrastructure reliability
solutions. CES' Centricity operations resource management system
helps companies in
the deregulating utility, transportation, and
telecommunications markets meet mission-critical, customer service
and infrastructure reliability imperatives through the deployment of
e-Business
solutions. For more information on CES International,
visit > http://www.ces.com
<http://www.ces.com>
or call 1-800-450-0266.
About MDSI
MDSI Mobile Data Solutions Inc. unites mobile
resources, their companies, and their customers. MDSI's
standard-setting Advantex software suite and reliable wireless
data links make it possible for
companies to manage mobile re sources to serve their
customers faster, better, and at lower cost. In addition to the
traditional model of deploying its Advantex solution on site, MDSI,
through its new
eBusiness Division, is offering wireless expertise,
limited- and full-function versions of Advantex, and other mobile
applications through Internet-based eService and Application Service
Provider (ASP)
channels. Founded in 1993, MDSI has major
operations in the U.S., Canada and multiple support offices around the
world. Leading service providers in the telecommunications, cable,
utility, insurance, commercial field service, and state and local
government markets have relied for years on MDSI, including: AT&T
Wireless Services, Belgacom, Cablevision Systems Corporation, Cox
Communications, Detroit Edison, North Carolina State Highway Patrol,
Pacific Gas & Electric, Reliant
Energy, San Diego Gas & Electric, Tele Danmark and
Telenor. More information is available at http://www.mdsi-advantex.com.
MDSI and Advantex are trademarks of MDSI Mobile Data Solutions Inc. All rights reserved. All other trademarks are the property of their respective owners.
This press release contains statements that constitute "forward looking statements" within the meaning of Section 27A of the Securities Exchange Act of 1934. Forward looking statements in this
release include MDSI's and CES's plans to integrate
MDSI's Advantex-Utility product and CES's Centricity product and the
success and benefits of this integration and the timing of the
availability of
the next-generation Advantex solution. Factors that
could cause actual results to differ materially include risks and
uncertainties such as:any unforeseen incompatibilities between MDSI's
and CES's products; any product development difficulties related to
incorporating CES's products with MDSI's; and any software errors in
MDSI's or CES's products. Such statements involve risks and
uncertainties that may cause actual results to differ materially from
anticipated results. Such statements involve risks and uncertainties
that may cause actual results to differ materially from anticipated
results.
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