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Mobile Computing Systems Design Issues

Principles of Matching Mobile Devices and Applications Mobility Requirements

The following factors must be kept in mind while matching devices and mobile applications to mobile worker's needs and work habits. 

Broad Principles

  • Mobile devices must match mobile workers' field tasks at hand - a broad principle. 
  • Applications must adapt to different situations and modes of mobile worker. This means that it must support offline and on-line, at home and in office.
  • Applications should have similar but not necessarily the same user interface as on the desktop.  Mobile interface should be abbreviated and efficient version of the same with interruption allowed with a capability of re-starting a transaction where you left it off.
  • Select device suitable for the application. Do not try to fit complex analytical application on low-powered handhelds. 
  • Understand business tradeoffs. Do not look for perfect device. Solve 80% of the problem, not 100%.  Write down all the criteria, give weights to each factor. Go for the most important factors.
  • Involve users in making device decisions. Give lower weight to programmer's view and preferences of devices. Programmers, please do not feel bad - a superb software that is not used by anyone is not going to get you your next raise. 

Specific Principles

  • Method of input must be such that it can accept amount of data in most efficient fashion. Pen-based input is suitable only for some applications e.g. it is not suitable for police officer's report writing application which has a lot of narrative. Unless you can implement the application based on speech-recognition software, you better have a decent keyboard. Allow for the huge fingers of hefty police officers.
  • Type of screen on the device must be such that it is suitable for outdoor use if workers are going to use it outdoors most of the time. 
  • Determine if you need ruggedized devices. Ruggedized units are more expensive to buy and maintain. Use ruggedized devices only if the work requirements dictate it.

Most Predominant Application Biasing Device Selection Criteria

  • There is some fundamental validity in biasing your device selection on the basis of your most predominant application that occupies a majority of your daily activity. If all that you really need is an organizer with occasional access to desktop applications, Palm/OS based devices may be more appropriate. If, on the other hand, your daily handheld application is data collection in a hostile outdoor environment, industry-specific handhelds from Symbol or Intermec may be more appropriate. 

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