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NEWS
Issue #2001 - 11 (Mar. 2001)

(Updated on Mar. 14, 2001)

PRODUCTS, SERVICES &  APPLICATIONS

Nextel Offers Field Workforce Apps to Suite of Wireless Web Services

For field workers from sales representatives to cable and satellite field workers, Nextel Communications Inc. has partnered with two California-based companies, DST Innovis and PeopleSoft, to provide them with CRM solutions.

DST Innovis’ TechConnect, a communications solution for cable television companies, and PeopleSoft’s Mobile Sales applications, designed for sales reps in the telecommunications and the banking sector, will be offered on Nextel’s Internet-compatible phones enabling field workers to perform the following:

  • Converter testing
  • Job completion
  • E-mail response
  • Phone calls to customers
  • Update tasks, contacts and leads in CRM systems

In addition, Nextel said that it has improved its Nextel Industry Solution eDispatch applications, allowing dispatchers and remote workers to communicate in real-time. Enhancements include an automated provisioning system that streamlines the sign-up process for the end-user by speeding up documentation and training material delivery, the company said.

For more information: http://www.corporate-ir.net/ireye/

Mobileinfo Comments and Advisory: Nextel has got the right strategy in offering a bundled solution.

Note: This news release may contain forward-looking statements. Readers should take appropriate caution in developing plans utilizing these products, services and technology architectures.

All trademarks used in this summary are the property of their respective owners.


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