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News
Issue #2002 - 39
(October 2002)
(Updated Oct.
15, 2002)
APPLICATIONS
& DEVELOPMENTS
ICICI Bank of India Offers Wireless Banking with Air2Web Wireless Platform
Atlanta, GA . October 7, 2002. ICICI Bank, India's largest private sector
bank, has contracted with Air2Web India to use their Mobile Internet
Platform to provide ICICI Bank customers with wireless access to their
banking and credit card accounts.
Initially, ICICI Bank customers will be able to receive alerts via Air2Web's
2Notify technology on their Short Message Service phones (SMS), which will
give them their checking account and credit card balances. The second phase
of the project will allow ICICI Bank customers to access their checking
account balance, receive a statement of their account, order check books,
and access customer service agents. With credit card accounts, they will be
able to pull up available credit, payment details, payment status, and
request a mini statement, as well as access customer service representatives.
"Our new wireless applications are going to help customers better manage
their checking and credit card accounts by allowing them to receive and
request pertinent information anytime, anywhere via their digital cell
phone," said Ms. Chanda Kochhar, Executive Director of ICICI Bank. "With
this wireless service, our customers can keep track of their account
balances, as well as request details on how to pay credit card balances,
confirm when they have been paid, and receive banking and credit card
statements. We feel this value added service will improve our customer
service offering."
"ICICI Bank has developed a wireless application which enables their
customers to get their banking and credit card account information when and
where they want it and from their most common wireless device, their digital
cell phone," said Sanjoy Malik, President and CEO of Air2Web India.
"ICICI Bank has always been known for its use of cutting edge technology. So, it is
no surprise that they are launching one of the first wireless banking
products to not only incorporate automated notifications of balances of both
your credit card and bank accounts, but one that also allows customers to
pull timely account information This new wireless service gives ICICI Bank
customers substantially more control and flexibility over their accounts,
thus enhancing their customers' experience and another added value which
sets ICICI Bank apart from its competitors."
Air2Web's Mobile Internet Platform provides businesses with a competitive
edge enabling its customers to wirelessly access critical back-end information residing in existing CRM, ERP, SFA or SCM systems. Information
can be accessed across any network and with any carrier and via any digital
wireless device including Short Message Service (SMS) and web-enabled
phones, personal digital assistant devices (PDAs), and pagers. Air2Web's
ability to work with multiple data and audio formats streamlines integration
with existing applications.
About ICICI Bank
ICICI Bank (NYSE:IBN) is the largest private sector bank in the country,
providing a broad spectrum of financial services to individuals and companies. ICICI Bank today services a growing customer base of more than 5
million customer accounts and 5 million bondholders accounts through a
multi-channel access network. This includes over 400 branches and extension
counters, 1080 ATMs, call centres and Internet banking.
The ICICI Bank Credit Cards was launched in January 2000 with three variants
Solid Gold, Sterling Silver and True Blue. The card is now available in 36
cities across India. The customer base is over 6.5 million
About Air2Web India
Air2Web India is a wholly owned subsidiary of Air2Web, which like Air2Web's
US operation, provides the same state-of-the-art application hosting with
day to day applications management and round- the- clock support, as well as
software licenses of the Air2Web Mobile Internet Platform. Air2Web India
serves its customers in the Asia Pacific region.
For more information: http://www.air2web.com
MobileInfo Comments and Advisory: It
is interesting to see Asian countries offer same type of wireless
banking services that have not taken off in USA and Europe. We
anticipate only limited penetration in India.
Note: This news release may contain forward-looking statements. Readers should take appropriate caution in
developing plans utilizing these products, services and technology
architectures. All trademarks used in this summary are
the property of their respective owners.
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